The Vundo family of Trojans is one of the most common infections we find on
user's computers. This infection can cause popups that include advertisements
for rogue anti-spyware programs. Some common rogue antispyware programs that
are advertised include WinFixer, SysProtect and WinAntiSpyware. Users are
normally targeted by false positives, fake alerts, and warning of infections on
their computer. An example of this type of misleading advertisement would be
popups alerting users that they are infected with a blackworm virus. The most
common method of infection is through outdated versions of the Sun Java
platform; older versions are being exploited so it is important to firstly make
sure that your Java software is fully up to date. This infection is normally
detectable by users receiving popups when they use the Internet. Your antivirus
program might also notify you via an alert that you have a Vundo Trojan on your
computer.
If you are still having a problem then please perform the following steps:
Note: This step should only be used if the instructions in the previous steps did not remove the infection:
Automated Removal Instructions for the Vundo or Virtumonde infection using VundoFix:
- Please print these instructions as they will be needed later when Internet access is not available.
- Save these instructions in word or notepad to the desktop where they can be easily found.
- Download Vundo Fix and save it to your desktop.
- When it has completed downloading, double-click VundoFix.exe to run it.
- Click the Scan for Vundo button.
- Once it's done scanning, click the Remove Vundo button.
- You will now receive a prompt asking if you want to remove the files, click the YES button. Once you click yes, your desktop will go blank as it starts removing Vundo.
- When completed, it will prompt that it will shutdown your computer, click the OK button.
- When the computer has shutdown, turn your computer back on.
If you are still having a problem then please perform the following steps:
Note: This step should only be used if the instructions in the previous steps did not remove the infection:
- Download VirtumundoBegone and save it to your desktop.
- Now reboot into Safe Mode.
- This can be done tapping the F8 key as soon as you start your computer
- You will be brought to a menu where you can choose to boot into safe mode.